${ $data.kbStatus = SupportUI.CurrentUser.getKBStatus(), '' } ${ $data.onTitle = getI18NValue("support.livechat.label.add.livechat.acc",getI18NValue("support.shortcut.keystext") ), '' } ${ $data.offTitle = getI18NValue('support.livechat.disable.chat',getI18NValue('support.shortcut.keystext')), '' } ${ $data.onOffTitle = kbStatus ? offTitle : onTitle , '' }

${getI18NValue('support.myinfo.keyboardshortcut')}

esc

${getI18NValue('support.shortcut.gotomodule')}

Z+M
${getI18NValue('support.shortcut.modulelancher')}
{{if SupportUI.CurrentUser.isTabVisible("Cases")}}
Z+T
${ZSEncoder.encodeForHTML(moduleMapKey.Cases.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Contacts")}}
Z+C
${ZSEncoder.encodeForHTML(moduleMapKey.Contacts.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Accounts")}}
Z+A
${ZSEncoder.encodeForHTML(moduleMapKey.Accounts.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Solutions")}}
Z+K
${ZSEncoder.encodeForHTML(moduleMapKey.Solutions.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Tasks")}}
Z+P
${ZSEncoder.encodeForHTML(moduleMapKey.Tasks.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Community")}}
Z+F
${ZSEncoder.encodeForHTML(moduleMapKey.Community.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Socials")}}
Z+S
${ZSEncoder.encodeForHTML(moduleMapKey.Socials.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Chat")}}
Z+L
${ZSEncoder.encodeForHTML(moduleMapKey.Chat.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Reports")}}
Z+R
${ZSEncoder.encodeForHTML(moduleMapKey.Reports.changed_i18n_plural_module)}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Dashboards")}}
Z+D
${ZSEncoder.encodeForHTML(moduleMapKey.Dashboards.changed_i18n_plural_module)}
{{/if}}
{{if !SupportUI.CurrentUser.isLightAgent()}}

${getI18NValue('support.onboarding.header.step2')}

{{if SupportUI.CurrentUser.isTabVisible("Cases") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_CASES)}}
T++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Cases.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Contacts") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_CONTACTS)}}
C++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Contacts.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Accounts") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_ACCOUNTS)}}
A++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Accounts.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Solutions") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_SOLUTIONS)}}
K++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Solutions.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Tasks") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_TASKS)}}
P++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Tasks.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Community") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_VIEW_COMMUNITY)}}
F++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Community.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Reports") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_REPORTS)}}
R++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Reports.changed_i18n_sing_module))}
{{/if}} {{if SupportUI.CurrentUser.isTabVisible("Dashboards") && SupportUI.Permissions.isUserInRole(SupportUI.Permissions.IMPLIED_ROLE_CREATE_REPORTS_DASHBOARDS)}}
D++
${ZSEncoder.encodeForHTML(getI18NValue('support.module.add',moduleMapKey.Dashboards.changed_i18n_sing_module))}
{{/if}}
{{/if}}
tab

Q

w

e

R

T

u

o

p

+

delete

a

s

d

f

g

k

l

enter
shift

z

c

n

m

?
/

shift
control
alt
alt